"Monographs Quality" Lecture Hall Phase III Problem Analysis and Solution (8D Logic)
problem analysis and solution
"Monographs quality, prominent future!", Quality has always been one of the core competitiveness of Hechneng, and it is also the key to the long-term and stable development of Hechneng. No matter what kind of environment, the people of Huhe have been constantly learning, improving and breaking through!
The third lesson of the quality class-"problem analysis and solution (8D logic)" carefully planned by the quality center of zhuhe group started recently. This course is still taught by Liu Biao, director of the group's quality center, for all students of the group. The 8D logic system in the subject of the course mainly expounds how to establish a group in the manufacturing process, describe the problem, take measures, analyze the causes, formulate countermeasures, verify and implement long-term countermeasures, prevent countermeasures and finally solve the problem.
8D also known as team-oriented problem solving method, 8D problem solving method (8D Problem Solving) is originated from Ford's method of dealing with problems, but also applies to the process capability index is lower than its due value when the problem solving.
At present, 8D has become a fixed and consensus standardized problem-solving step. Using 8D is to solve the problem, understand the problem, a comprehensive and true description of the problem is the top priority to solve the problem. What is the problem? The problem is the gap between reality and ideal. If you regard the problem as an iceberg, you can find the root of the problem, which is the real cause. Only by finding the true cause can we formulate countermeasures and measures to solve the problem fundamentally.
How to create a group
8D first find the problem, and then is the real first step to set up the team, is it not to find a few people to help? In fact, it is not so simple, the team needs to have a team leader, and then the team members should be the personnel of the relevant departments of the problem, as long as it is relevant should let everyone participate, so that the team members have a sense of belonging to the problem, a sense of belonging and a sense of mission and responsibility to deal with the problem. The team leader, team member, recorder and facilitator all perform their respective duties to make the team proceed smoothly.
The second step is the problem description. This step is the key factor to solve the problem. It can be thoroughly described by 5W2H method. Here, the team members need to pool their wisdom and quantify the problems encountered as much as possible to clearly identify the people, things, times, places, why, how and how many involved.
The third step is to take measures: short-term corrective measures, long-term (permanent) corrective measures, to find the best choice of "measures", immediately make decisions and make implementation and records, synchronization needs to verify whether it is effective (DOE,PPM analysis, control chart, etc.).
Validation and implementation of long-term countermeasures
In the actual work to develop countermeasures must have a deadline for completion, develop a plan for the implementation of long-term countermeasures, the monitoring unit (internal quality or customer) on-site confirmation and verification of countermeasures have been implemented, and can eliminate the root cause. After it is determined that the long-term countermeasure verification is implemented, the temporary countermeasure can be abolished.
Select preventive measures, verify effectiveness, based on facts and data, process data with statistical tools to draw corresponding conclusions, make decisions, implement and reformulate documents (organization, personnel, equipment, environment, materials, etc.) and continuously monitor to confirm that the root cause has been eliminated. Expand horizontally, modify the existing management system, operating system, working practices, design specifications, design drawings, etc. to prevent such problems and all similar problems from happening again. In long-term production, change/update precautions should be taken if necessary.
Everything is done in advance, and nothing is done without advance.
Anticipate all possible crises and then make solutions our routine.
The last step
After class, the examination is routinely arranged to encourage everyone to put forward the problems observed in the work and answer them on the spot. Use the 8D step to select the best long-term countermeasures to solve the underlying problem, and also select the best long-term countermeasures to control the impact of the root cause. At the same time, I also congratulate each member of the group and affirm the efforts of the members of the group.
We will carry out a series of courses on "quality of monographs" and implement the group's quality policy of "seeing small works, specializing in special innovation, full participation, green production and sustainable development", so as to help enterprises develop with high quality, constantly provide customers with better products and services, and create greater value.
"Our general manager can be a front-line operator, our engineering supervisors can be a front-line engineer, our production supervisor, quality supervisor, warehouse supervisor, personnel supervisor ...... Struggle in the front line of the battlefield, showing the spirit of hard work and overcoming difficulties together!" On February 16, the first weekend after the resumption of work, there was a busy figure in the workshop of Huhe Technology. After the start of construction on the 11th, there was a steady stream of customer orders. At the same time, in order to cope with the recent shortage of staff caused by epidemic prevention and control, the general manager of Zhe Electronics led the heads of various departments to assist in the production line of the workshop immediately after completing their respective work. Without rhetoric, they are like a screw, silently emitting light and heat for the resumption of production in ordinary positions. "Our managers are all trained from the front line. As department heads, they all have excellent technical skills to arrange the resumption of production. After a week of hard work, all production activities are recovering rapidly." The general manager of He Electronics said. Under the positive influence of the department head, colleagues in the office are also actively assisting in production. "According to the plan, with the increase in orders from existing customers and the introduction of new customers, production capacity will continue to increase this year, and we are optimistic about the impact of this outbreak." The general manager said that the hot production scene in the workshop made us full of confidence in the future. We have always firmly believed that no matter how bitter the winter is, it will not stop the arrival of spring! The epidemic will eventually pass, and we remain confident in our production and operation this year.
On the 11th, the 2019 annual meeting and commendation meeting of zhuhe group was held in Xiamen vanilla garden hotel. The annual meeting "tricks" constantly, "The Struggler" live interpretation of the story of tear-jerking struggle, Kabuki's "harmony" meets the cha-cha-cha dance's "International Fan", plus the grand prize, surprise, ...... How many highlights of the annual meeting, let's "rat a rat ~! At the annual meeting, Chairman Zhu of Zhuhe Group summed up the annual results with the words "effective and impressively vocal: In 2019, the top of the science park in zhe (Xiamen) will be completed and ready to be put into use. the precision circuit project will be advancing rapidly and a new star in the industry will be born soon. In addition, the company has made "effective" progress in the introduction of international talents, the development of new products and the acquisition of patents. 2020 will be a year of explosive potential. Facing a challenging future, we must build outstanding forces, overcome challenges, win opportunities, and obtain results. 2020 will definitely be a beautiful and bumper year! There is a group of people who have won the recognition of customers with sweat and have made technological leaps with diligence. They paved the way to success with their faith. There is a fire in their hearts and a persistent pursuit. They are the outstanding employees of the year! Annual Outstanding Staff Awards Let the best of you shine! "Focus on the future of outstanding quality" you are the best interpreters of corporate culture. "Strive for every minute and live up to your youth" you write wonderful music with your youth. expansion, bo cake, annual meeting... the company's activities this year really quite a few, the purpose is to let employees from all over the world have a feeling of home. With the internationalization of Hehe, the program is becoming more and more foreign. I believe that under the leadership of the group, with its outstanding forces and four forces in one, the group will surely have unlimited potential. I believe that with the efforts of all my colleagues, 2020 will definitely be a beautiful and bumper year! The 2019 annual dinner of the group was successfully concluded. we will see you again next year!